全球安全操控中心
Head Quarters
The global headquarters for Network Box is currently situated in Hong Kong. The primary Network Operation Centre is distributed across three physical locations, and has backbone connectivity to several major Internet access points.
The global headquarters (HQNOC) supports the regional Network Operation Centres, provides a central point of contact, and houses the Network Box Security Response team.
Address
Network Box Corporation Ltd
16th Floor, Metro Loft,
38 Kwai Hei Street,
Kwai Chung, Kowloon,
Hong Kong S.A.R.
Service and Support
Telephone number: +852 2736 2083
VOIP / FreeWorldDialup: #472208
Facsimile number: +852 2736 2778
Email: hqnoc@network-box.com
WWW: www.network-box.com
Australia
Clients in Australia are supported by our local Network Operations Centre in Melbourne. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service and content filtering centres are located in Melbourne and Sydney, to fully support product sales and service in Australia.
Address
Network Box Australia
Suite 9, 1020 Doncaster Road
East Doncaster
Victoria 3109
Australia
Service and Support
Telephone number: +61 3 8841 0099
VOIP / FreeWorldDialup: #472208 extension 330
Facsimile number: +61 3 8841 0088
Email: aunoc@network-box.com
WWW: support.network-box.com.au
China
Clients in mainland China are supported by our local Network Operations Centre in Shenzhen. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service and content filtering centres are located around China, to fully support product sales and service.
Address
Network Box PRC
1602, West Tower, Qiu Shi Center,
Zhuzilin, Shennan Road,
Futian District, Shenzhen.
People's Republic of China
Service and Support
Telephone number: +86 (755) 3333 1385
VOIP / FreeWorldDialup: #472208 extension 355
Facsimile number: +86 (755) 3333 1386
Email: cnnoc@network-box.com
WWW: www.network-box.com.cn
Hong Kong
Clients in Hong Kong are supported by a Network Operation Centre in Hong Kong. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional Service, anti-virus and content-filtering centres are located in Hong Kong.
Address
Network Box Hong Kong Ltd
16th Floor, Metro Loft,
38 Kwai Hei Street,
Kwai Chung, Kowloon,
Hong Kong S.A.R.
Service and Support
Telephone number: +852 2736 2018
VOIP / FreeWorldDialup: #472208 (voice menu option 1)
Facsimile number: +852 2736 2778
Email: hknoc@network-box.com
WWW: www.network-box.com
Indonesia
Clients in Indonesia are supported by our local Network Operations Centre in Jakarta. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service and content filtering centres are located around Indonesia, to fully support product sales and service.
Address
PT Network Box Indonesia
Graha Kencana 9th Fl.,
Jl. Raya Perjuangan No. 88,
Kebon Jeruk, Jakarta, 11530
Indonesia
Service and Support
Telephone number: +62 (21) 5366 0707
VOIP / FreeWorldDialup: #472208 extension 345
Facsimile number: +62 (21) 532 5903
Email: idnoc@network-box.com
WWW: www.mapits.com
Ireland
Clients in Ireland are supported by our Network Operations Centre in Nottingham, UK. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service, anti-virus and content filtering centres are located in Nottingham, Cambridge, Manchester and London. Product sales and support is available locally in Ireland.
Address
Network Box (UK) Ltd.
The Business Park,
Technology Drive,
Beeston,
Nottingham,
England,
NG9 2ND
United Kingdom
Service and Support
Telephone number: +44 (0) 115 922 5156
VOIP / FreeWorldDialup: #472208 extension 335
Facsimile number: +44 (0) 115 922 9888
Email: uknoc@network-box.com
WWW: www.network-box.co.uk
Japan
Clients in Japan are supported by our local distributor, based in Tokyo, and their dealer network.
Address
Waseda Systems & Services, Ltd.
Waseda University Incubation Centre
Room No. 12, 1-22-3 Nishi-Waseda,
Shinjuku-ku,
Tokyo 169-0051
Japan
Service and Support
Telephone number: +81-3-5291-1822
Email: jpnoc@network-box.com
Korea
Clients in Korea are supported by our local Network Operations Centre in Seoul. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service and content filtering centres are located in Seoul to fully support product sales and service.
Address
Network Box Korea Ltd.
Rm 1006, 10F,
SJ Technovill,
60-19 Gasan-dong,
Geumcheon-gu,
Seoul, 153-801,
Korea
Service and Support
Telephone number: +82 (2) 3397 3377
VOIP / FreeWorldDialup: #472208 extension 310
Facsimile number: +82 (2) 3397 3380
Email: krnoc@network-box.com
WWW: www.network-box.co.kr
Macau
Clients in Macau are supported by a Network Operation Centre in Hong Kong. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional Service, anti-virus and content-filtering centres are located in Hong Kong and mainland China.
Address
Network Box Hong Kong Ltd
16th Floor, Metro Loft,
38 Kwai Hei Street,
Kwai Chung, Kowloon,
Hong Kong S.A.R.
Service and Support
Telephone number: +852 2736 2018
VOIP / FreeWorldDialup: #472208 (voice menu option 1)
Facsimile number: +852 2736 2778
Email: hknoc@network-box.com
WWW: www.network-box.com
Malaysia
Clients in Malaysia are supported by our local distributor, from their Network Operations Centre based in Kuala Lumpur, and their dealer network.
Address
Jaring Communications
Sdn Bhd Technology Park Malaysia,
57000
Kuala Lumpur
Malaysia
Service and Support
Telephone number: +60 (3) 8657-5000
VOIP / FreeWorldDialup: #472208 extension 325
Facsimile number: +60 (3) 8996-8250
Email: mynoc@network-box.com
WWW: www.network-box.com.my
New Zealand
Clients in New Zealand are supported by our Network Operations Centre in Melbourne. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service and content filtering centres are located in Melbourne and Sydney, to fully support product sales and service in New Zealand.
Address
Network Box Australia
Suite 9, 1020 Doncaster Road
East Doncaster
Victoria 3109
Australia
Service and Support
Telephone number: +61 3 8841 0099
VOIP / FreeWorldDialup: #472208 extension 330
Facsimile number: +61 3 8841 0088
Email: aunoc@network-box.com
WWW: support.network-box.com.au
Philippines
Clients in the Philippines are supported by our local Network Operation Center in Makati, distributor, and dealer channels.
Address
Network Box Philippines, Inc.
603 Liberty Center
104 HV dela Costa Street,
Salcedo Village,
Makati City
PHILIPPINES 1227
Service and Support
Telephone number: +63 2 750 0410
VOIP / FreeWorldDialup: #472208 extension 360
Facsimile number: +63 2 750 0406
Email: phnoc@network-box.com
WWW: www.network-box.com.ph
Singapore
Clients in Singapore are supported by our Philippine Network Operation Center in Makati, distributor, and dealer channels.
Address
Managed Security Services Asia Pte Ltd
3 Raffles Place
#07-01 Bharat Building
Singapore 048617
Service and Support
Telephone number: +63 2 750 0410
VOIP / FreeWorldDialup: #472208 extension 360
Facsimile number: +63 2 750 0406
Email: phnoc@network-box.com
WWW: www.network-box.com.ph
Taiwan
Clients in Taiwan are supported by our local Network Operations Centre in Taichung. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service and content filtering centres are located around Taiwan, to fully support product sales and service.
Address
Network Box Taiwan
1F., No.612, Linsen Rd.,
Wufeng Township, Taichung County 413,
Taiwan
Service and Support
Telephone number: +886 4-2339-0085
Facsimile number: +886 4-2330-9859
Email: twnoc@network-box.com
WWW: www.network-box.com.tw
Thailand
Clients in Thailand are supported by our local Network Operation Center in Bangkok, distributor, and dealer channels.
Address
Network Box (Thailand) Limited
Level 3, Lake Ratchada Office Complex
193/153 Ratchadapisek Road
Klontoey,
Bangkok,
10110 Thailand
Service and Support
Telephone number: +66 2 260 3350VOIP / FreeWorldDialup: #472208 extension 365
Facsimile number: +66 2 264 0108
Email: thnoc@network-box.com
WWW: www.network-box.com
United Kingdom
Clients in the United Kingdom are supported by our local Network Operations Centre in Nottingham. This centre provides for localised threat protection signatures, and local distribution of updates.
Regional service, anti-virus and content filtering centres are located in Nottingham, Cambridge, Manchester and London. Product sales and support is currently available in England, Wales, Scotland and Ireland.
Address
AVT Systems, 44 - 48 Paul Street,
London EC2A 4LB, United Kingdom
Service and Support
Telephone number: +44 (0) 115 922 5156
VOIP / FreeWorldDialup: #472208 extension 335
Facsimile number: +44 (0) 115 922 5588
Email: uknoc@network-box.com
WWW: www.network-box.co.uk
USA
Network Box in the USA operates a Security Network Operations Center in Houston, Texas, and has been issued SAS 70 Type II Attestation by a leading USA accounting firm. Our sales and support center, and field channel partners support a large number of banks, credit unions, hospitals, manufacturers, schools, and government agencies from coast to coast.
Address
Network Box USA
2825 Wilcrest,
Suite 259,
Houston,
Texas,
TX 77042
United States of America
Service and Support
Telephone number: +1 (832) 242-5757
VOIP / FreeWorldDialup: #472208 extension 340
Facsimile number: +1 (713) 933-0290
Email: usnoc@network-box.com
WWW: www.networkboxusa.com
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